Claims

We want to assist our partners any way we can. In order to give you the most efficient service, we have compiled carrier specific claims information. These links do not supersede the information provided within the language of the policy form and are subject to change without notice.

If you have a claim to report, you can take advantage of the insurance carriers’ 24/7 Claim Support Service to report a claim directly to the insurance company claim department.

Online Claims Filing

The links below may provide direction and are informational in nature and subject to change without notice.

American Safety Insurance Company
Report all claims to the American Safety Insurance Company
Phone: (800) 388-3647
Fax: (770) 485-1703
Email: claims@amsafety.com

Benchmark Insurance Company
Fax: (805) 688-2668
Email: westcapclaims@exstarfin.com

Berkshire Hathaway Homestate Companies
Phone: (800) 356-5750
Fax: (415) 675-4260
Email: bhhcclaim@bhhc.com

First Mercury Insurance Company
Email: coverxclaims@coverx.com

Gemini Insurance Company
Website: https://www.vela-ins.com/FirstNoticeOfLoss

Houston Specialty Insurance Co
New Business Claims: Loretta Fleming lfleming@tennant-risk.com
Renewal Claims: Janice Haynesworth jhaynesworth@tennant-risk.com

International Insurance Company of Hannover
Report all claims to the TPA
Hannover & HDI Gerling/Glencar
New Claim Email: reportaclaim@narisk.com
New Claim Phone: (800) 315-6090
Fax: (866) 261-8507
Followup Claim Email: mailroom@narisk.com

Ironshore Specialty Insurance
Website: http://www.ironshore.com/claims-detail.php?id=4

James River Insurance Company
Fax: (804) 420-1058, Attention: Claims Department
E-mail: New.Claimsnotices@jamesriverins.com

Kinsale Insurance Company
Email: newclaimnotices@kinsaleins.com
Fax: (804) 482-2762, Attention Claims Department

Seneca Specialty Insurance Company
160 Water St., 16th Floor
New York, NY 10038
Email: claims@senecainsurance.com

StarStone

  • Torus Specialty Insurance Company
  • Torus National Insurance Company

Email: claims@starstone.com

United Specialty Insurance Company
Report all claims to the TPA US Administrator Claims
Phone: (866) 984-3318
Fax: (855) 817-6016
New Claim Email: claimfirstreport@usadminclaims.com

Submission of a claim does not commit your insurance company or its affiliates and agents to coverage for any loss. All information submitted regarding your insurance policy and any loss is subject to review and verification. Insurance companies reserve the right to request additional information prior to reaching a decision on the claim. All policy provisions in your policy remain in effect, and nothing contained in this website may be construed as waiving any of the terms and conditions of your policy.

February 12th, 2016 by XS Specialty, LLC